Refund and Returns Policy

At Cadistry.com, every buyer receives the product under their own Autodesk account email, ensuring full ownership and secure activation.

We are dedicated to providing original Autodesk licenses and excellent customer service. Our goal is to offer professionals, students, and businesses access to trusted design tools like AutoCAD — installed and activated directly through your own Autodesk account.

✅ 100% genuine license — installed from Autodesk.com using your Autodesk account.
✅ Your AutoCAD license will be activated using the email you provide at checkout, making the setup process easy and secure.

Customer satisfaction is our priority. If you’re not completely satisfied with your purchase, please review our Refund and Returns Policy or contact our support team. We’re here to assist you at every step.

Thank you for choosing Cadistry.com.

1. Eligibility for Refunds

We offer refunds under the following conditions:

    • The product key or license was not activated.

    • The wrong product was delivered due to an error on our part.

    • There was a technical issue preventing product activation, and our support team was unable to resolve it.

2. Non-Refundable Items

Refunds will NOT be issued in the following cases:

    • The software has been downloaded and activated successfully.

    • The wrong product was purchased due to customer error.

    • A refund request is made after [X] days from the purchase date (Specify your refund window, e.g., 7 or 14 days).

    • The request is based on a change of mind or personal preference.

3. How to Request a Refund

To request a refund, please follow these steps:

    1. Contact Us: Send an email to [Your Email] with your order details.

    1. Provide Proof: Include proof of purchase and a description of the issue.

    1. Processing Time: Refund requests are reviewed within 1 To 3 business days. If approved, the refund will be processed to the original payment method within 24 Hours.

4. Exchanges

    • If you received the wrong product, we will exchange it for the correct one at no additional cost.

    • Exchanges must be requested within 8 Hours Maximum.

5. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

    1. Check your bank account.

    1. Contact your payment provider, as it may take time before the refund is officially posted.

    1. If the issue persists, contact us at contact@Cadistry.com.

6. Contact Us

For any refund or return inquiries, please contact us:
🌐 Website: Cadistry.com